# Happeo

Happeo is the leading AI-powered intranet platform that connects people, knowledge, and tools all in one place. Trusted by companies like Rayonier, Gant, and Neste, Happeo helps organizations improve collaboration, streamline internal communication, and make knowledge easy to find.

Founded in 2017, Happeo serves hundreds of customers across borders and industries, with offices in New York, USA, Helsinki, Finland, Amsterdam, The Netherlands, and Cluj, Romania.

## Compliance
- ISO 27001:2022
- GDPR

## Resources

### Policies
- [Access Control Policy](https://trust.happeo.com/?requestAccessOpen=true&requestedResources=681cb0e94308a12b689ef350)
- [Asset Management Policy](https://trust.happeo.com/?requestAccessOpen=true&requestedResources=6891f2487286ed620410dc32)
- [Data Management Policy](https://trust.happeo.com/?requestAccessOpen=true&requestedResources=681cb0e94308a12b689ef382)
- [Human Resource Security Policy](https://trust.happeo.com/?requestAccessOpen=true&requestedResources=681cb0e94308a12b689ef38a)

### Other resources
- [ISO 27001:2022 Certificate](https://trust.happeo.com/?requestAccessOpen=true&requestedResources=681cb0e94308a12b689ef345)
- [Latest Penetration Test Report (requires NDA)](https://trust.happeo.com/?requestAccessOpen=true&requestedResources=6891d52b22411cc9b7e42d44)
- [Code of Conduct](https://trust.happeo.com/?requestAccessOpen=true&requestedResources=68b839ed7d109a28fd3ff8dd)
- [Business Continuity and Disaster Recovery Plan](https://trust.happeo.com/?requestAccessOpen=true&requestedResources=68b839ed7d109a28fd3ff8eb)

## Controls
Updated 34 minutes ago

### Infrastructure security
- Information security for use of cloud services
- Protecting against physical and environmental threats
- Information deletion

### Organizational security
- Return of assets
- Intellectual property rights
- Security of assets off-premises

### Product security
- Secure disposal or re-use of equipment
- Access to source code
- Secure coding

### Internal security procedures
- ICT readiness for business continuity
- Acceptable use of information and other associated assets
- Documented operating procedures

### Data and privacy
- Equipment maintenance
- Cabling security

## Data collected
- Customer personally identifiable information
- Employee personally identifiable information
- Credit card information
- Personal health information

## Subprocessors

Google Cloud Platform
• Hosting of Happeo service
• Main processing in the EU 
• Processing may occur worldwide as data is rerouted through a processing center located nearest to the user.

**Applicable Transfer Mechanism:** EU Commission Standard Contractual Clauses Module 3 (Transfer processor to processor)

The Rocket Science Group, LLC
• Email notifications
• US

**Applicable Transfer Mechanism:** EU-US Data Privacy Framework

Amazon Web Services
• Content delivery network
• Main processing in the EU 
• Processing may occur worldwide as data is rerouted through a processing center located nearest to the user.

**Applicable Transfer Mechanism:** EU Commission Standard Contractual Clauses Module 3 (Transfer processor to processor)

Fivetran
• API tool used to import data from selected tools
• EU

**Applicable Transfer Mechanism:** N/A

## Updates

### New sub-processor and change of sub-processor list location
Published September 3, 2025

We have recently added Sentry.io (Functional Software, Inc.) to our sub-processor list. Sentry functions as a diagnostic tool for application errors and enables a new function in Happeo where users can screen record issues for debugging purposes in order to facilitate faster issue resolution.