# Happeo Status - Incident History ### Incident/30678559 **Date:** June 25, 2026 07:54 UTC **Resolved** - This incident has been resolved. **Date:** June 25, 2026 07:34 UTC **Monitoring** - The banner should no longer be visible. Posts and comments made during the period the banner was visible will have a "Powered by Froala Editor" message in it still. Those can be edited out manually. We apologize for the inconvenience this may cause. **Date:** June 25, 2026 07:18 UTC **Identified** - We're aware that users are seeing a banner mentioning Froala Editor has expired on posts. We're working to resolve the issue. Functionality remains normal and you can still post or comment. ### Incident/30062065 **Date:** May 11, 2026 13:03 UTC **Resolved** - This incident has been resolved. **Date:** May 11, 2026 12:39 UTC **Update** - We are continuing to work on a fix for this issue. **Date:** May 11, 2026 12:36 UTC **Identified** - We're aware of issues in the platform where users are receiving an error when attempting to publish or discard a draft. We're actively working on resolving the issue. ### Incident/29059389 **Date:** March 21, 2026 10:00 UTC **Completed** - The scheduled maintenance has been completed. **Date:** March 21, 2026 08:00 UTC **In progress** - Scheduled maintenance is currently in progress. We will provide updates as necessary. **Date:** March 17, 2026 14:00 UTC **Scheduled** - Please be advised that we will perform scheduled maintenance on Happeo on Saturday 21 March 2026 between 08:00 and 10:00 UTC. **Purpose of Maintenance:** We will upgrade our core infrastructure system during this maintenance window. This is a crucial step to enhance our platform's reliability and performance, ensuring we continue to provide you with the best possible user experience. **Service Disruption:** During this maintenance window, users will experience intermittent availability, including temporary outages. ### Incident/28212339 **Date:** January 31, 2026 08:55 UTC **Completed** - The scheduled maintenance has been completed. **Date:** January 31, 2026 08:50 UTC **Verifying** - Verification is currently underway for the maintenance items. **Date:** January 31, 2026 08:00 UTC **In progress** - Scheduled maintenance is currently in progress. ### Incident/28209674 **Date:** January 27, 2026 15:47 UTC **Resolved** - This incident has been resolved. **Date:** January 27, 2026 10:53 UTC **Monitoring** - A fix has been implemented and we are monitoring the results. **Date:** January 27, 2026 10:20 UTC **Update** - We are continuing to work on a fix for this issue. **Date:** January 27, 2026 09:58 UTC **Identified** - The issue has been identified and a fix is being implemented. ### Incident/28002769 **Date:** January 13, 2026 09:48 UTC **Resolved** - This incident has been resolved. **Date:** January 13, 2026 09:25 UTC **Monitoring** - A fix has been implemented and we are monitoring the results. **Date:** January 13, 2026 09:15 UTC **Identified** - The issue has been identified and a fix is being implemented. ### Incident/27949702 **Date:** January 9, 2026 16:04 UTC **Resolved** - This incident has been resolved. **Date:** January 9, 2026 15:45 UTC **Monitoring** - A fix has been implemented and we are monitoring the results. **Date:** January 9, 2026 15:28 UTC **Identified** - The issue has been identified and a fix is being implemented. **Date:** January 9, 2026 15:13 UTC **Investigating** - We are experiencing an incident that affects publishing edits in Pages. We are investigating the issue and provide updates shortly. ### Incident/27502027 **Date:** December 8, 2025 17:18 UTC **Resolved** - This incident has been resolved. **Date:** December 8, 2025 14:50 UTC **Monitoring** - A fix has been implemented and we are monitoring the results. **Date:** December 8, 2025 14:07 UTC **Investigating** - We are seeing that users are experiencing a 403 error when attempting to log in. We are actively investigating this issue. ### Incident/27221814 **Date:** November 23, 2025 09:17 UTC **Completed** - The scheduled maintenance has been completed. **Date:** November 23, 2025 08:59 UTC **Verifying** - Verification is currently underway for the maintenance items. **Date:** November 23, 2025 08:00 UTC **In progress** - Scheduled maintenance is currently in progress. ### Incident/27058501 **Date:** November 9, 2025 13:00 UTC **Completed** - The system maintenance is now completed. Please note that users will be requested login again. **Date:** November 9, 2025 12:54 UTC **Verifying** - Verification is currently underway for the maintenance items. **Date:** November 9, 2025 11:51 UTC **Update** - We have extended the maintenance window by another 2 hours. Happeo may be unavailable for some time. **Date:** November 9, 2025 10:56 UTC **Update** - We are continuing to work on the maintenance. We need to extend the duration by another hour. **Date:** November 9, 2025 08:00 UTC **In progress** - Scheduled maintenance is currently in progress. ### Incident/26820181 **Date:** October 20, 2025 17:46 UTC **Resolved** - This incident has been resolved. **Date:** October 20, 2025 14:26 UTC **Monitoring** - A fix has been implemented and we are monitoring the results. **Date:** October 20, 2025 14:12 UTC **Investigating** - We're currently investigating an issue affecting image uploads and visibility within Pages. We apologize for the inconvenience. ### Incident/26678113 **Date:** October 7, 2025 17:44 UTC **Resolved** - This incident has been resolved. **Date:** October 7, 2025 17:38 UTC **Monitoring** - A fix has been implemented and we are monitoring the results. **Date:** October 7, 2025 17:23 UTC **Identified** - The issue has been identified and a fix is being implemented by our Engineering team. ### Incident/26528546 **Date:** September 27, 2025 08:17 UTC **Completed** - The scheduled maintenance has been completed. **Date:** September 27, 2025 08:17 UTC **Verifying** - Verification is currently underway for the maintenance items. **Date:** September 27, 2025 08:00 UTC **In progress** - Scheduled maintenance is currently in progress. **Date:** September 23, 2025 12:29 UTC **Update** - We will be undergoing scheduled maintenance during this time. ### Incident/26538235 **Date:** September 24, 2025 19:17 UTC **Resolved** - This incident has been resolved. **Date:** September 24, 2025 08:34 UTC **Monitoring** - We're happy to report that the issue has been resolved and Happeo is now fully operational. **Date:** September 24, 2025 08:09 UTC **Identified** - Our team has identified the cause of the outage and is actively working to resolve the issue. **Date:** September 24, 2025 07:33 UTC **Investigating** - We are seeing reports of users receiving a 502 error when attempting to use Happeo. ### Incident/26471137 **Date:** September 18, 2025 14:48 UTC **Resolved** - This incident has been resolved. **Date:** September 17, 2025 13:38 UTC **Monitoring** - We have found the cause and have implemented a temporary fix. **Date:** September 17, 2025 11:52 UTC **Investigating** - We are seeing issues with posts or comments on posts not appearing in channels. ### Incident/25837889 **Date:** August 2, 2025 11:51 UTC **Completed** - The scheduled maintenance has been completed. **Date:** August 2, 2025 11:50 UTC **Verifying** - Verification is currently underway for the maintenance items. **Date:** August 2, 2025 08:00 UTC **In progress** - Scheduled maintenance is currently in progress. ### Incident/25385903 **Date:** June 12, 2025 09:00 UTC **Completed** - The scheduled maintenance has been completed. **Date:** June 12, 2025 07:00 UTC **In progress** - Scheduled maintenance is currently in progress. **Date:** June 6, 2025 10:38 UTC **Scheduled** - We will be performing scheduled maintenance on Happeo on Thursday 12 June 2025 between 07:00 and 09:00 UTC. ### Incident/24754627 **Date:** May 3, 2025 08:40 UTC **Completed** - The scheduled maintenance has been completed successfully. All services are now operational. **Date:** May 3, 2025 08:33 UTC **Verifying** - Verification is currently underway for the maintenance items. **Date:** May 3, 2025 07:30 UTC **In progress** - Scheduled maintenance is currently in progress. ### Incident/24690937 **Date:** April 26, 2025 10:00 UTC **Completed** - The scheduled maintenance has been completed. **Date:** April 26, 2025 06:00 UTC **In progress** - Scheduled maintenance is currently in progress. **Date:** April 17, 2025 11:08 UTC **Scheduled** - Please be advised that we will be performing scheduled maintenance on Happeo on Saturday 26 April 2025 between 06:00 and 10:00 UTC. ### Incident/24533707 **Date:** April 1, 2025 12:41 UTC **Resolved** - The incident has been resolved. **Date:** April 1, 2025 07:19 UTC **Monitoring** - A fix has been implemented to restore the notifications functionality. **Date:** April 1, 2025 07:01 UTC **Identified** - We have identified the cause of the issue and are working on fixing it. **Date:** April 1, 2025 06:57 UTC **Investigating** - We are experiencing an incident with our notifications functionality. ### Incident/24301963 **Date:** March 15, 2025 11:00 UTC **Completed** - The scheduled maintenance has been completed. **Date:** March 15, 2025 09:00 UTC **In progress** - Scheduled maintenance is currently in progress. **Date:** March 11, 2025 11:00 UTC **Scheduled** - Please be informed that we will be conducting essential maintenance on our systems on Saturday, March 15th, 2025. ### Incident/24129476 **Date:** February 25, 2025 14:43 UTC **Resolved** - The reported issue has been fully resolved. **Date:** February 25, 2025 14:05 UTC **Monitoring** - We have identified the issue, have implemented a temporary fix and will continue to monitor the services. **Date:** February 25, 2025 13:46 UTC **Update** - We are seeing a partial outage of pages. ### Incident/24079612 **Date:** February 23, 2025 09:53 UTC **Completed** - The scheduled maintenance has been completed. **Date:** February 23, 2025 09:52 UTC **Update** - We finished the maintenance of Channels and Posts services early, and they are now operational. **Date:** February 23, 2025 08:30 UTC **In progress** - Scheduled maintenance is currently in progress. ### Incident/23981047 **Date:** February 17, 2025 09:57 UTC **Completed** - The scheduled maintenance has been completed. **Date:** February 17, 2025 09:00 UTC **In progress** - Scheduled maintenance is currently in progress. **Date:** February 14, 2025 10:15 UTC **Scheduled** - We will be performing maintenance on our systems. ### Incident/23723016 **Date:** February 2, 2025 10:00 UTC **Completed** - The scheduled maintenance has been completed. **Date:** February 2, 2025 08:00 UTC **In progress** - Scheduled maintenance is currently in progress. **Date:** January 28, 2025 14:31 UTC **Scheduled** - We will be performing routine maintenance on our systems.