Happeo Status - Incident History

Incident/30678559

Date: June 25, 2026 07:54 UTC
Resolved - This incident has been resolved.

Date: June 25, 2026 07:34 UTC
Monitoring - The banner should no longer be visible. Posts and comments made during the period the banner was visible will have a "Powered by Froala Editor" message in it still. Those can be edited out manually. We apologize for the inconvenience this may cause.

Date: June 25, 2026 07:18 UTC
Identified - We're aware that users are seeing a banner mentioning Froala Editor has expired on posts. We're working to resolve the issue. Functionality remains normal and you can still post or comment.

Incident/30062065

Date: May 11, 2026 13:03 UTC
Resolved - This incident has been resolved.

Date: May 11, 2026 12:39 UTC
Update - We are continuing to work on a fix for this issue.

Date: May 11, 2026 12:36 UTC
Identified - We're aware of issues in the platform where users are receiving an error when attempting to publish or discard a draft. We're actively working on resolving the issue.

Incident/29059389

Date: March 21, 2026 10:00 UTC
Completed - The scheduled maintenance has been completed.

Date: March 21, 2026 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Date: March 17, 2026 14:00 UTC
Scheduled - Please be advised that we will perform scheduled maintenance on Happeo on Saturday 21 March 2026 between 08:00 and 10:00 UTC.
Purpose of Maintenance: We will upgrade our core infrastructure system during this maintenance window. This is a crucial step to enhance our platform's reliability and performance, ensuring we continue to provide you with the best possible user experience.
Service Disruption: During this maintenance window, users will experience intermittent availability, including temporary outages.

Incident/28212339

Date: January 31, 2026 08:55 UTC
Completed - The scheduled maintenance has been completed.

Date: January 31, 2026 08:50 UTC
Verifying - Verification is currently underway for the maintenance items.

Date: January 31, 2026 08:00 UTC
In progress - Scheduled maintenance is currently in progress.

Incident/28209674

Date: January 27, 2026 15:47 UTC
Resolved - This incident has been resolved.

Date: January 27, 2026 10:53 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Date: January 27, 2026 10:20 UTC
Update - We are continuing to work on a fix for this issue.

Date: January 27, 2026 09:58 UTC
Identified - The issue has been identified and a fix is being implemented.

Incident/28002769

Date: January 13, 2026 09:48 UTC
Resolved - This incident has been resolved.

Date: January 13, 2026 09:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Date: January 13, 2026 09:15 UTC
Identified - The issue has been identified and a fix is being implemented.

Incident/27949702

Date: January 9, 2026 16:04 UTC
Resolved - This incident has been resolved.

Date: January 9, 2026 15:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Date: January 9, 2026 15:28 UTC
Identified - The issue has been identified and a fix is being implemented.

Date: January 9, 2026 15:13 UTC
Investigating - We are experiencing an incident that affects publishing edits in Pages. We are investigating the issue and provide updates shortly.

Incident/27502027

Date: December 8, 2025 17:18 UTC
Resolved - This incident has been resolved.

Date: December 8, 2025 14:50 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Date: December 8, 2025 14:07 UTC
Investigating - We are seeing that users are experiencing a 403 error when attempting to log in. We are actively investigating this issue.

Incident/27221814

Date: November 23, 2025 09:17 UTC
Completed - The scheduled maintenance has been completed.

Date: November 23, 2025 08:59 UTC
Verifying - Verification is currently underway for the maintenance items.

Date: November 23, 2025 08:00 UTC
In progress - Scheduled maintenance is currently in progress.

Incident/27058501

Date: November 9, 2025 13:00 UTC
Completed - The system maintenance is now completed.
Please note that users will be requested login again.

Date: November 9, 2025 12:54 UTC
Verifying - Verification is currently underway for the maintenance items.

Date: November 9, 2025 11:51 UTC
Update - We have extended the maintenance window by another 2 hours. Happeo may be unavailable for some time.

Date: November 9, 2025 10:56 UTC
Update - We are continuing to work on the maintenance. We need to extend the duration by another hour.

Date: November 9, 2025 08:00 UTC
In progress - Scheduled maintenance is currently in progress.

Incident/26820181

Date: October 20, 2025 17:46 UTC
Resolved - This incident has been resolved.

Date: October 20, 2025 14:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Date: October 20, 2025 14:12 UTC
Investigating - We're currently investigating an issue affecting image uploads and visibility within Pages. We apologize for the inconvenience.

Incident/26678113

Date: October 7, 2025 17:44 UTC
Resolved - This incident has been resolved.

Date: October 7, 2025 17:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Date: October 7, 2025 17:23 UTC
Identified - The issue has been identified and a fix is being implemented by our Engineering team.

Incident/26528546

Date: September 27, 2025 08:17 UTC
Completed - The scheduled maintenance has been completed.

Date: September 27, 2025 08:17 UTC
Verifying - Verification is currently underway for the maintenance items.

Date: September 27, 2025 08:00 UTC
In progress - Scheduled maintenance is currently in progress.

Date: September 23, 2025 12:29 UTC
Update - We will be undergoing scheduled maintenance during this time.

Incident/26538235

Date: September 24, 2025 19:17 UTC
Resolved - This incident has been resolved.

Date: September 24, 2025 08:34 UTC
Monitoring - We're happy to report that the issue has been resolved and Happeo is now fully operational.

Date: September 24, 2025 08:09 UTC
Identified - Our team has identified the cause of the outage and is actively working to resolve the issue.

Date: September 24, 2025 07:33 UTC
Investigating - We are seeing reports of users receiving a 502 error when attempting to use Happeo.

Incident/26471137

Date: September 18, 2025 14:48 UTC
Resolved - This incident has been resolved.

Date: September 17, 2025 13:38 UTC
Monitoring - We have found the cause and have implemented a temporary fix.

Date: September 17, 2025 11:52 UTC
Investigating - We are seeing issues with posts or comments on posts not appearing in channels.

Incident/25837889

Date: August 2, 2025 11:51 UTC
Completed - The scheduled maintenance has been completed.

Date: August 2, 2025 11:50 UTC
Verifying - Verification is currently underway for the maintenance items.

Date: August 2, 2025 08:00 UTC
In progress - Scheduled maintenance is currently in progress.

Incident/25385903

Date: June 12, 2025 09:00 UTC
Completed - The scheduled maintenance has been completed.

Date: June 12, 2025 07:00 UTC
In progress - Scheduled maintenance is currently in progress.

Date: June 6, 2025 10:38 UTC
Scheduled - We will be performing scheduled maintenance on Happeo on Thursday 12 June 2025 between 07:00 and 09:00 UTC.

Incident/24754627

Date: May 3, 2025 08:40 UTC
Completed - The scheduled maintenance has been completed successfully. All services are now operational.

Date: May 3, 2025 08:33 UTC
Verifying - Verification is currently underway for the maintenance items.

Date: May 3, 2025 07:30 UTC
In progress - Scheduled maintenance is currently in progress.

Incident/24690937

Date: April 26, 2025 10:00 UTC
Completed - The scheduled maintenance has been completed.

Date: April 26, 2025 06:00 UTC
In progress - Scheduled maintenance is currently in progress.

Date: April 17, 2025 11:08 UTC
Scheduled - Please be advised that we will be performing scheduled maintenance on Happeo on Saturday 26 April 2025 between 06:00 and 10:00 UTC.

Incident/24533707

Date: April 1, 2025 12:41 UTC
Resolved - The incident has been resolved.

Date: April 1, 2025 07:19 UTC
Monitoring - A fix has been implemented to restore the notifications functionality.

Date: April 1, 2025 07:01 UTC
Identified - We have identified the cause of the issue and are working on fixing it.

Date: April 1, 2025 06:57 UTC
Investigating - We are experiencing an incident with our notifications functionality.

Incident/24301963

Date: March 15, 2025 11:00 UTC
Completed - The scheduled maintenance has been completed.

Date: March 15, 2025 09:00 UTC
In progress - Scheduled maintenance is currently in progress.

Date: March 11, 2025 11:00 UTC
Scheduled - Please be informed that we will be conducting essential maintenance on our systems on Saturday, March 15th, 2025.

Incident/24129476

Date: February 25, 2025 14:43 UTC
Resolved - The reported issue has been fully resolved.

Date: February 25, 2025 14:05 UTC
Monitoring - We have identified the issue, have implemented a temporary fix and will continue to monitor the services.

Date: February 25, 2025 13:46 UTC
Update - We are seeing a partial outage of pages.

Incident/24079612

Date: February 23, 2025 09:53 UTC
Completed - The scheduled maintenance has been completed.

Date: February 23, 2025 09:52 UTC
Update - We finished the maintenance of Channels and Posts services early, and they are now operational.

Date: February 23, 2025 08:30 UTC
In progress - Scheduled maintenance is currently in progress.

Incident/23981047

Date: February 17, 2025 09:57 UTC
Completed - The scheduled maintenance has been completed.

Date: February 17, 2025 09:00 UTC
In progress - Scheduled maintenance is currently in progress.

Date: February 14, 2025 10:15 UTC
Scheduled - We will be performing maintenance on our systems.

Incident/23723016

Date: February 2, 2025 10:00 UTC
Completed - The scheduled maintenance has been completed.

Date: February 2, 2025 08:00 UTC
In progress - Scheduled maintenance is currently in progress.

Date: January 28, 2025 14:31 UTC
Scheduled - We will be performing routine maintenance on our systems.