# Notifications Panel **Learn how to use Happeo's notification panel effectively to filter, prioritize, and manage your updates for a streamlined workflow.** **** ## What is the notification panel? Happeo’s **notification panel** empowers you to manage your workflow efficiently by prioritizing key updates, tailoring notification preferences, and providing contextual insights at a glance. The notification panel allows you to stay on top of essential information without distraction, delivering a streamlined, intuitive notification experience that keeps important updates at your fingertips. ### Key features - **Streamlined notifications:** A clutter-free experience where every notification has its place. With stationary positioning and compact view options, managing notifications has never been easier. - **Prioritize with ease:** Notification filters let you instantly focus on announcements, mentions, or all notifications, so you see exactly what you need when you need it. - **Easily revisit important updates:** Pinned notifications stay at the top, making it effortless to return to key updates whenever you need them. - **Cut through the noise:** Mute unimportant engagement notifications (comments & reactions) and pin essential updates to the top. With advanced control, you decide which notifications demand your attention. - **Never miss a beat:** See a preview of each notification in the ‘Detailed view’, helping you assess urgency at a glance without missing key details. - **Tailored for your workflow:** With options to archive, filter, and customize how your notifications are displayed, Happeo’s notification panel adapts to your needs – keeping you organized and in control. ### How can I view notifications? To **view your notifications**, click the **notification icon** located in the top-right corner of the Happeo navigation bar next to your avatar. ### What kinds of notifications will I receive? **Note:** The types of notifications you receive depend on your [notification settings](https://help.happeo.com/hc/en-us/articles/8058458479633-Manage-Channel-Notifications) (with some exceptions to [Primary News Channels](https://help.happeo.com/hc/en-us/articles/7930150087697-Primary-and-Secondary-News-Channels)). **Happeo’s notification system keeps you updated on:** - **Activity in your channels:** Get notified about new posts, articles, announcements, reactions, and comments on posts you’ve created (or commented on, depending on your notification settings). - **Channel memberships:** Learn when you are added to a channel, when your channel membership is updated, and when new members join or request to join your channels (if you are a channel owner or editor). - **Engagement with content:** See when someone reacts to or mentions you in a post or comment. - **(If enabled) Lifecycle management:** Receive reminders for content scheduled for automatic archiving or publishing. [Learn more](https://help.happeo.com/hc/en-us/articles/7553656321681-Lifecycle-Management). **Note:** Posts you've **participated** in include those you've created or subscribed to and those with your comments and reactions. ## Notification filtering options Easily find the notifications you need by using these **filter options:** ### Category filters - **All:** Offers a complete view of all notifications, providing a comprehensive overview of all recent activities. For example, notifications include new channel memberships, posts, reactions, comments, mentions, announcements, etc. - **Announcements:** Displays only notifications for new announcements, helping users stay updated on important company-wide messages. - **Mentions:** Shows notifications specifically for new mentions, allowing users to quickly identify when they are directly involved in a conversation or discussions. ### Sorting filters - **Newest/Oldest:** Arranges notifications chronologically, either with the most recent or oldest notifications at the top (no more than 3 months old). ### Read status filter - **Only unread:** This toggle allows you to view only notifications that you haven't yet opened. When ‘ **Only unread**’ is active, opening a notification will remove it from the displayed list. - This filter can be combined with any of the category filters (all, announcements, mentions) to refine your view further. - To view previously read notifications, you must turn off the ‘ **Only unread**’ filter and view the notifications within the "All" category. ## Notification display options Users can **view notifications** in two formats: **detailed** and **compact**. To switch between the two, click the **three dots** at the top-right corner of the notification menu. ### Detailed view - Provides comprehensive information about posts, helping you understand the context of the notification and determine whether immediate attention is required. - Highlights the core topic, such as the user who posted. - Includes a preview or snippet of the relevant content (e.g. a portion of the post). ### Compact view - Offers a streamlined overview of notifications. - Focuses on the primary subject of the notification (e.g. the user involved). - Excludes detailed content previews, presenting only the essential notification details. ## Manage notifications When you **hover your cursor over a notification**, you'll see options for managing it. ### Mark notifications as read/unread - **Unread notifications:** An unread notification displays a transparent circle. Click this circle to mark the notification as read without opening it. - **Read notifications:** A read notification shows a blue circle. Click this circle to mark the notification as unread. #### Bulk mark notifications as read You can **mark notifications as ‘read’ in bulk**. To do so: 1. Open the **notifications panel**. 2. Click the **three dots** at the top right corner. 3. Select **Mark all as a read**. **IMPORTANT:** Marking notifications as 'read' in bulk is permanent. This action cannot be undone. If you need to revert any of those notifications to 'unread,' you'll have to do so individually. ### Pin notifications Pinning notifications act as useful reminders to revisit the notification later. To **pin a notification**, click the pin icon that appears when you hover over a notification. - You can pin multiple notifications. - Pinned notifications are accessible in the " **Pinned notifications**" collapsible section at the top of your notification menu. - The pinned notifications section will only appear if you have pinned notifications. It will disappear when all notifications are unpinned. - To unpin all pinned notifications at once, click the " **Unpin all**" button located at the top-right corner of the pinned notifications section. ### Mute engagement notifications To cut through the noise, you can **mute** the following: - **Comment notifications** - Posts you’ve created - Comments you’ve published - Post you were mentioned in - Comments you were mentioned in - Posts you’ve commented on yourself - **Reaction notifications** - Posts you’ve created - Comments you’ve published ## Manage notification settings Want to personalize your notifications? Click the three dots in the top-right corner of the notification menu and select ' **Notification settings**' to manage the types of notifications you receive and from which channels. **Learn more about managing channel notifications** [here](https://help.happeo.com/hc/en-us/articles/8058458479633-Manage-Channel-Notifications).