Notifications Panel

Learn how to use Happeo's notification panel effectively to filter, prioritize, and manage your updates for a streamlined workflow.

What is the notification panel?

Happeo’s notification panel empowers you to manage your workflow efficiently by prioritizing key updates, tailoring notification preferences, and providing contextual insights at a glance. The notification panel allows you to stay on top of essential information without distraction, delivering a streamlined, intuitive notification experience that keeps important updates at your fingertips.

Key features

• Streamlined notifications: A clutter-free experience where every notification has its place. With stationary positioning and compact view options, managing notifications has never been easier.
• Prioritize with ease: Notification filters let you instantly focus on announcements, mentions, or all notifications, so you see exactly what you need when you need it.
• Easily revisit important updates: Pinned notifications stay at the top, making it effortless to return to key updates whenever you need them.
• Cut through the noise: Mute unimportant engagement notifications (comments & reactions) and pin essential updates to the top. With advanced control, you decide which notifications demand your attention.
• Never miss a beat: See a preview of each notification in the ‘Detailed view’, helping you assess urgency at a glance without missing key details.
• Tailored for your workflow: With options to archive, filter, and customize how your notifications are displayed, Happeo’s notification panel adapts to your needs – keeping you organized and in control.

How can I view notifications?

To view your notifications, click the notification icon located in the top-right corner of the Happeo navigation bar next to your avatar.

What kinds of notifications will I receive?

Note: The types of notifications you receive depend on your notification settings (with some exceptions to Primary News Channels).

Happeo’s notification system keeps you updated on:

• Activity in your channels: Get notified about new posts, articles, announcements, reactions, and comments on posts you’ve created (or commented on, depending on your notification settings).
• Channel memberships: Learn when you are added to a channel, when your channel membership is updated, and when new members join or request to join your channels (if you are a channel owner or editor).
• Engagement with content: See when someone reacts to or mentions you in a post or comment.
• (If enabled) Lifecycle management: Receive reminders for content scheduled for automatic archiving or publishing. Learn more.

Note: Posts you've participated in include those you've created or subscribed to and those with your comments and reactions.

Notification filtering options

Easily find the notifications you need by using these filter options:

Category filters

• All: Offers a complete view of all notifications, providing a comprehensive overview of all recent activities. For example, notifications include new channel memberships, posts, reactions, comments, mentions, announcements, etc.
• Announcements: Displays only notifications for new announcements, helping users stay updated on important company-wide messages.
• Mentions: Shows notifications specifically for new mentions, allowing users to quickly identify when they are directly involved in a conversation or discussions.

Sorting filters

• Newest/Oldest: Arranges notifications chronologically, either with the most recent or oldest notifications at the top (no more than 3 months old).

Read status filter

• Only unread: This toggle allows you to view only notifications that you haven't yet opened. When ‘ Only unread’ is active, opening a notification will remove it from the displayed list.
  • This filter can be combined with any of the category filters (all, announcements, mentions) to refine your view further.
  • To view previously read notifications, you must turn off the ‘ Only unread’ filter and view the notifications within the "All" category.

Notification display options

Users can view notifications in two formats: detailed and compact. To switch between the two, click the three dots at the top-right corner of the notification menu.

Detailed view

• Provides comprehensive information about posts, helping you understand the context of the notification and determine whether immediate attention is required.
• Highlights the core topic, such as the user who posted.
• Includes a preview or snippet of the relevant content (e.g. a portion of the post).

Compact view

• Offers a streamlined overview of notifications.
• Focuses on the primary subject of the notification (e.g. the user involved).
• Excludes detailed content previews, presenting only the essential notification details.

Manage notifications

When you hover your cursor over a notification, you'll see options for managing it.

Mark notifications as read/unread

• Unread notifications: An unread notification displays a transparent circle. Click this circle to mark the notification as read without opening it.
• Read notifications: A read notification shows a blue circle. Click this circle to mark the notification as unread.

Bulk mark notifications as read

You can mark notifications as ‘read’ in bulk. To do so:

1. Open the notifications panel.
2. Click the three dots at the top right corner.
3. Select Mark all as a read.

IMPORTANT: Marking notifications as 'read' in bulk is permanent. This action cannot be undone. If you need to revert any of those notifications to 'unread,' you'll have to do so individually.

Pin notifications

Pinning notifications act as useful reminders to revisit the notification later.

To pin a notification, click the pin icon that appears when you hover over a notification.

• You can pin multiple notifications.
• Pinned notifications are accessible in the " Pinned notifications" collapsible section at the top of your notification menu.
• The pinned notifications section will only appear if you have pinned notifications. It will disappear when all notifications are unpinned.
• To unpin all pinned notifications at once, click the " Unpin all" button located at the top-right corner of the pinned notifications section.

Mute engagement notifications

To cut through the noise, you can mute the following:

• Comment notifications - Posts you’ve created
  • Comments you’ve published
  • Post you were mentioned in
  • Comments you were mentioned in
  • Posts you’ve commented on yourself
• Reaction notifications - Posts you’ve created
  • Comments you’ve published

Manage notification settings

Want to personalize your notifications? Click the three dots in the top-right corner of the notification menu and select ' Notification settings' to manage the types of notifications you receive and from which channels.

Learn more about managing channel notifications here.